• Lviv, Ukraine
  • full employment

Project Details:

Our client is: the world’s largest provider of localization solutions; provider of custom translation and interpretations solutions; based in Massachusetts, employs 6,000 people; Microsoft Top Tier Vendor.


Client located in Massachusetts (USA)


  • 5 years of commercial experience as QA/ Scrum Master  
  • Bachelor’s degree or higher in a technical field of study 
  • Track record of working in Scrum / Agile software teams 
  • Proficient spoken and written English 

       • Teams are working using Scrum Methodology
       • Regular alignments with the client’s product management, technical, and QA teams in order to                  meet business goals and business continuity
       • Backlog is filled by the team based on client's priorities and aligned by PO
       • DevOps is part of scrum teams but works should be aligned with existing IT and DevOps teams on            client side
       • Process involves synchronization with Mumbai DevOps, Boston located management and Warsaw              located QA lead



  • Doing everything possible to ensure delighting internal and external customers 
  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers  
  • Guiding the team on how to get the most out of self-organization  
  • Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks  
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization 
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
  • Facilitating getting the work done without coercion, assigning, or dictating the work
  • Facilitating discussion, decision making, and conflict resolution  
  • Assisting with internal and external communication, improving transparency, and radiating  information  
  • Supporting and educating the Product Owner, especially with respect to grooming and  maintaining the product backlog
  • Providing all support to the team using a servant leadership style whenever possible, and  leading by example  
  • Provide reports and dashboards with metrics of the health of sprint/project/programs
  • Establish and manage effective partnerships with other SCRUM teams
  • Assist with resource management duties such as staffing, timesheet approvals, onboarding, performance reviews, promotions/terminations, etc. 
  • Facilitating Scrum ceremonies, grooming, stand-ups, team communications, and decision making with the team made up of Developers, QA, Designers, Leads, and Business Owners 
  • Planning and tracking testing activities 
  • Maintaining the accuracy of Scrum tools like JIRA Tickets, Burndown Chart, Reports, etc. 
  • Understand complex technical issues and facilitate resolution 


Secondary Responsibilities: 

  • Business Analysis * Writing Business Requirements 
  • Technical Analysis * Writing Technical Specification 
  • Testing features against stories
  • Confirming reported bugs or further specifying them


Technical Skills:

  • Excellent interpersonal skills and writing skills
  • Manage high-pressure situations and build trust with stakeholders
  • MUST have the full understanding of Agile methods, Lean, and Scrum methodology
  • Full understanding of concepts of Programming Life Cycle
  • Knowledge of other Agile approaches: Scrum, Lean, XP, Kanban, Crystal, FDD, etc
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, etc.
  • Experience applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc) 
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